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Privacy Policy

Can I use Discovery Dollars on any cruise, tour or package?

You can use your Discovery Dollars on a specific selection of worldwide cruises, tours or packages offered through the ALL Accor+ Explorer with Discovery cruise and tour program. There are regular updates made to the site including cruise, tour and packages inventories and prices. Please log into the site to see the extensive selections available or call 1300 425 607 (AU) or 0800 643 287 (NZ).

 

Can I pay for the whole amount using my Discovery Dollars?

No. You may utilise your available Discovery Dollars only up to the 'Max Savings' displayed on the site.

 

How do the Discovery Dollars work?

Discovery Dollars may be used for partial payment towards cruise, tours and packages, as displayed on the website.

 

What is the value of a Discovery Dollar?

A Discovery Dollar is equivalent to a real Australian dollar.

 

How long do I have to use my Discovery Dollars?

The ALL Accor+ Explorer with Discovery cruise and tour program enables members to earn and redeem dollars through various ways, expiry dates may differ. The expiry date of Discovery Dollars will be displayed within your account online upon login. To use your Discovery Dollars, you must complete your booking prior to the expiry date, however your booking can be for travel in future periods subject to availability.

 

Can I use my Discovery Dollars on additional travel products?

No. Although we can give you competitive pricing on flights, car hire and other travel related products, your Discovery Dollars are only available to use on a selection of cruises, tours and packages.

 

Can I use all my Discovery Dollars together, to take my children or friends on holiday with me?

Yes. You can book multiple cruise cabins, tours or packages utilising your Discovery Dollars up to the maximum savings displayed against each deal.

 

Does the website have "live" pricing?

The ALL Accor+ Explorer with Discovery cruise and tour website is updated on a regular basis and should be used as a guideline for the offers available. Call your consultant for more details on 1300 425 607 (AU) or 0800 643 287 (NZ).

 

How do I book my travel online?

For cruise, tours, packaging and related travel we ask that you call to speak with a cruise and travel consultant.

 

Can someone else use my Discovery Dollars?

Yes. Your Discovery Dollars are fully transferable to family and friends travelling with you.

 

If I see a cruise, tour or package deal advertised with another company, can I use my Discovery Dollars towards that price they have advertised?

Possibly, however we cannot guarantee this. The Program is based on a select range of travel and lifestyle products.

Cruises and Tours are operated/fulfilled by Arrivia Europe Ltd. (“Arrivia”) trading as Our Holiday Centre. Arrivia, a company incorporated in England with company number 03793955 and ABTA numbers Y1932 and L6366, whose registered office is at Belmont House, 2nd Floor - Unit 3, 148 Belmont Road, Uxbridge, England, UB8 1QS. Arrivia’s ABTA registration means you have the benefit of ABTA’s assistance and Code of Conduct.

STAY SAFE AND HEALTHY ABROAD The Foreign & Commonwealth Office and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. For the latest travel advice including security and local laws, plus passport and visa information, please visit https://www.gov.uk/foreign-travel-advice The advice can change so check regularly for updates. Arrivia, Inc., Arrivia Europe Ltd, Our Holiday Centre, and related marks are registered trademarks and/or service marks in the United States and internationally. All rights reserved.

© Copyright 2019 - Arrivia Europe Ltd., All Rights Reserved.